Fordpass App remote start

4024 Views 2 Replies 3 Participants Last post by Blondecountrygal08, Jan 23, 2021

miemie75

Discussion Starter · Jul 31, 2020

I am having a problem with my fordpass remote start. I was able to remote start from the APP 2 times but now it will not start and tells me that the vehicle has to be driven after 2 remote starts. I drive the car everyday with the key fob inside. I have unistalled and reinstalled the APP. Performed the master reset on the SYNC 3 just as a last resort. Updated the software as well in the vehicle. I have taken to the dealer and they were no help! Told it is a "cloud" issue and no way to reset the fault. I still have a year left on the warranty and saw someone with a similar problem had their in car modem replaced. I am able to lock and unlock the doors thru the APP still so it does communicate... I am at a loss of other things to try. Any help is appreciated

thanks

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Kat

· #2 · Oct 7, 2020

miemie75 said:
I am having a problem with my fordpass remote start. I was able to remote start from the APP 2 times but now it will not start and tells me that the vehicle has to be driven after 2 remote starts. I drive the car everyday with the key fob inside. I have unistalled and reinstalled the APP. Performed the master reset on the SYNC 3 just as a last resort. Updated the software as well in the vehicle. I have taken to the dealer and they were no help! Told it is a "cloud" issue and no way to reset the fault. I still have a year left on the warranty and saw someone with a similar problem had their in car modem replaced. I am able to lock and unlock the doors thru the APP still so it does communicate... I am at a loss of other things to try. Any help is appreciated

thanks

I'm having same problem now! Frustrating. I re entered the VIN number, reinstalled the app, now have appointment with dealer. We'll see!

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Blondecountrygal08

· #3 · Jan 23, 2021

I am also having this same issue they have replaced the control module within the display for radio and backup camera and blue tooth already ! This was only after a 1,000 miles!!! My car has been in and out of the shop several times and I’ve contacted Ford pass several times they keep placing the blame on the other person . I am a single mom of a 2 yr old with a full time job my car is lucky to sit 8-10 hours a day . I have filed a complaint with Ford and have filed for lemon law . I’m at 10,000 miles now and am not dealing with this with a 2020 brand new car . Everything should work

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