Bought my EcoSport new in May 2019.
Just turned 28K miles
I'm really enjoying this car - especially the comfort features (climate control, heated seats/steering),
the safety features, and the technology (hotspot modem, remote door locking, navigation, etc).
Have had only 1 issue with it - when first purchased, the display was missing the "turn radius lines"
that are supposed to appear when put into reverse gear. Turns out there was a TSB on this, and the
dealer simply had to reprogram the power steering control module. Other than that, no issues at all.
All scheduled maintenance to date has been free - thanks to the 42K Ford RewardPass pointed they
gifted me upon enrolling in FordPass.
My personal customizations have included wheel well trim, tow hitch, larger/higher center console armrest,
license plate frames, and stand-up bike mounting system (see photos).
One of the advantages of the taller rear profile of the EcoSport (versus competitors like Kona) is that a
bicycle can be placed "standing-up" in the rear of the car (with the front wheel removed, and the small-section rear seat
folded down), which preserves cargo space and the ability to have passengers in the rear seat.